The term “information” refers to personally identifiable information about you, such as your name, job title, email or mailing address.
1. Information collected and how we use it
If you use this website, you are in control of what information is collected, but if you choose not to share your information, you may not be able to access or use some areas of this website.
1a. How information is collected
This information may be collected, stored and used when you use this website and when you call the Advertiser.
1b. What information is collected
The information collected and held may include but is not limited to:
Information about your computer and about your visits to, and use of, the website (including your IP address, approximate geographical location, browser type, referral source, length of visit and number of page views);
If you call the Advertiser, your phone and/or cellphone number, time, date and day of the week and length of telephone call; and any other information you may give to the provider of this website.
1c. Using cookies or other on-device storage
2. How information collected is used
2a. Customisation of this website and advert targeting
The information collected when you use this website may be used to build up a picture of your interests. This information may be used to ensure that when you visit or use this website, you don’t miss offers or information that may be of interest you. This is called advert targeting.
2b. Tracking how this website is used
Information may be collected about activity on this website, or other organisations may be used to collect and share it. This information is used to:
Track pages and paths used by visitors to, or users of, this website;
Target the advertisements or offers, such as banners, on this website and websites of other organisations; and
Track the use of the internet banner advertisements and other links from marketing partners’ websites to this website.
For these purposes, the information on the path you take to get to this website and on some of the pages you visit or use through this website, using cookies, web beacons and other on-device storage will be retained. You cannot be personally identified from information that is collected on this website. For information about web beacons, or the organisation used (including how to decline their cookies), please read section 5 – Using cookies on this website and how you can reject them.
2c. Analysing call volumes
If you telephone the Advertiser using the number featured on this website, we will record your phone number, the time, date, day of the week and length of the call as well as certain details about whether the call was answered or not. This information will be shared with the Advertiser and used to analyse the effectiveness of this website.
2d. Disclosure of your information
We do not share, sell or distribute your personal information with unrelated third parties, except under the following limited circumstances:
Personal information may occasionally be transferred to third parties who act for on behalf of Scotland’s Chauffeur/Tours, or in connection with the business of Scotland’s Chauffeur/Tours for further processing in accordance with the purpose to which you have subsequently consented.
We may share or transfer the information in our database to comply with a legal requirement, for the administration of justice, to protect your vital interest, to protect the security or integrity of our databases or this website, to take precautions against legal liability, or in the event of a corporate sale, merger, reorganisation, dissolution or similar event.
Your information may be passed to one or more of the following organisations:
The Advertiser, Information/Data processing companies, mailing houses and other third party suppliers.
Requests are sometimes received for information from Government departments, the police and other enforcement agencies. If this happens, and there is a proper legal basis for providing your information, it will be provided to the requesting organisation.
2e. Information access and corrections
We will disclose to you the information we hold about you upon receipt of your written request addressed to Scotland’s Chauffeur/Tours at the address given below. We will also correct, amend or delete any personal data that is inaccurate and notify any third party recipients of the necessary changes.
4. How your information is kept secure
We keep your personal information only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements. The security of information is taken very seriously. Technology and security policies are in place to protect the information held. Although we cannot guarantee against any loss, misuse, unauthorised disclosure, alteration or destruction of information, we try to prevent such unfortunate occurrences.
5. Using cookies on the website and how you can reject them
The first type is a ‘session-based’ cookie. This means that it is only saved on your hard disk for the time you are using this website. Within this website these cookies are used to understand how users navigate through this website.
The second type of cookie used stays on your hard disk for up to five years. This ‘persistent’ cookie helps the number of different browser’s coming to the site be understood, rather than the total number of times the site is used. Without the persistent cookie, should you visit this website once each week for three weeks, this would be counted as three separate users. On this website, these cookies are used to manage the advertisements shown to visitors and to ensure the visitor doesn’t see the same advertisement too often, as well as understand how frequently you use this website and any services provided on this website.
Your personal information is not stored in either type of cookie. Cookies are only used to analyse the effectiveness of this website and to help make this website better for users.
If you do not want a website to create a cookie on your computer, most web browsers provide the option to disable them. However, this website may not function properly should you reject the cookies.
If you want to know more about how cookies work and how to manage or delete them, visit the World Wide Web Consortium’s website or visit the Interactive Advertising Bureau’s website.
6. Web beacons
A web beacon – sometimes called a clear GIF (Graphics Interchange Format) or page tag – is an invisible image file installed on some of the pages. When your computer downloads this image, some information about the page that you and your computer are viewing is recorded. The information does not identify you (for example, it does not include your name or email address)….Web beacons help provide a better service to you by allowing an understanding of which areas of the site are more popular with visitors than others. Web beacons are not used to collect any personal information, but they allow a build up of general information about how this website is used. Certain pages on this website may also contain web beacons put in place by the advertising agencies so that a measure can be made of how useful the advertising is on other websites. Web beacon files let the agency recognise a unique cookie on your web browser, which in turn means a learning of which advertisements bring users to this website. The web beacon only records a limited amount of information that includes the cookie number, the page ID and the time and date you accessed the page. It does not contain your name, address, telephone number or email address.
If you have any questions concerning your personal information or regarding our practices, please contact: Scotland’s Chauffeur/Tours, Parklands Oval, Glasgow G53 7WP. email: email@example.com
8. Anonymous information collected through this website
We also use web analytic s software tools to analyse site usage, how users arrive at our website, what they do on the website, what browser they are using and on what operating system, etc. The information obtained in this way is not tied to personally identifiable information and is only used in aggregate form to help us to audit usage of our website and improve the service provided. It cannot be used to identify you personally.
9. Social Buttons
On some of the pages of this website you will see “social buttons”. These enable users to share or bookmark the website pages. There may be buttons for Facebook, Linkedin, Twitter etc. In order to implement these buttons and to connect them to the relevant social networks and external websites, there are scripts from domains out of www.scotlandschauffeur.com. You should be aware that these websites are likely to be collecting information about what activity you are performing all around the internet, including on Scotland’s Chauffeur/Tours website. If you click on these buttons, therefore, these websites will be registering that action and may use that information. In some cases, if you are logged into their services already, these websites may be registering the fact that you are visiting Scotland’s Chauffeur/Tours and the specific pages you are on, even if you don’t click on the button, Facebook and Twitter. You should check the respective policies of each of these websites to see exactly how they use your information and to find out how to opt out or delete such information.
10. Links to other websites
11. Governing Law
What our clients say
“Having used Scotland’s Chauffeur for both business and personal purposes, I would like to say that on behalf of myself, my colleagues and our clients that the service provided has been exceptional. Scotland’s Chauffeur is a proficient, dependable and professional service with a personal touch. Transportation for all of us has become a reliable, enjoyable and most comfortable experience. We look forward to continuing our excellent relationship with you which provides us with a high level of service.”
Group Sales Director
“An impeccable service, always reliable and of the highest quality – chauffeurs are extremely professional and often show that they have that little bit of local knowledge when it comes to avoiding traffic congestion. Thoroughly recommend!”
Kilmarnock Football Club
“Just a short note to say thanks again and how impressed I was with our journey to the Turnberry Golf Resort. Everything went great and we couldn’t have been happier with the service we received, its genuinely rare these days to find such fine customer service.”
“I would like to commend your company for providing superior service. I was one of 8 gentlemen from the United States who were touring, playing golf and sampling the whiskies of Scotland. Your drivers were punctual, friendly, courteous and professional. The equipment was reliable and made passengers feel safe and comfortable. Thank you for meeting our needs.”
“I wish to extend my thanks to you and all your drivers for the extremely professional and friendly approach to my international speakers who were delighted to be met and looked after so royally. The feedback from them was of a very high standard and I just wanted you to make your drivers aware of their appreciation as well as mine.”
British Blood Transfusion Society
“I write to congratulate you on an excellent service. It was so refreshing to be met from our flight by a courteous and helpful driver. Nothing was too much trouble for him, from helping with our luggage to ensuring all our needs were catered for. I would have no hesitation in recommending you to colleagues and clients alike. Thank you for a most pleasant journey experience and we look forward to travelling with Scotland’s Chauffeur in the near future.”
Director of Vessels
Caledonian Maritime Assets Ltd.
“I strongly recommend Scotland’s Chauffeur. The company provides an efficient, professional and courteous service, taking away from travellers all the strain and stress of having to organise the journey for themselves. Worth every penny, and more.”
“Just a note to thank you for looking after our travel for this year’s outing to Crieff. As well as offering an excellent level of service, we found your company to professional and of a high standard. Comments were made about how smooth our journey was. We shall be calling upon your service next year and hopefully for many more.”
Cowglen Golf Club
“I have used chauffeur services in a dozen countries internationally and I can unequivocally say that SCOTLAND’S CHAUFFEUR is a world-beater. Their thorough professionalism, their thoughtfulness, politeness and all-round helpfulness are unrivalled. Definitely Number One for me!”
Novelist and screenwriter
“I felt compelled to write and thank you for the courtesy you have shown Scotsgolf over the years. It is so refreshing to find someone who provides a first class service which we have always found to be totally reliable and wholly efficient. We continue to enjoy working in close association with you very much and therefore have no hesitation in recommending any enquirer to utilise your services. I look forward to a continuing and healthy business relationship.”
“Scotland’s Chauffeur arranged all our travel requirements…their beautiful Audi bridal car and Mercedes people carrier for our bridesmaids. They even arranged group ticket discounts when our party visited the Glengoyne Distillery as well as our trip to Wallace Monument. I would not hesitate to recommend this company.”
Corinne & Patrick Walsh